Customer Care Associate - Prague Office
ihateironing, Czech Republic
Job Description
Join our award-winning company, which offers great opportunities for personal and professional growth, as we strive to be the best on-demand dry cleaning and laundry service in the world.
Benefits:
- Competitive salary - 500,000 - 600,00 CZK
- Health and fitness subsidy
- Subsidised laundry and dry cleaning
- Opportunity for progression
- Great working environment
Requirements
We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our ever expanding and successful team:
- Fluent in spoken English with excellent written English
- One year's minimum previous customer care experience
- Excellent attention to detail
- Well organised and punctual
- A team player
- Honesty and professionalism in everything you do
- Working hard and additional hours and weekends when required
- Troubleshooting issues that may arise
- Ability to think on your feet and use your own initiative
- Liaising with dry cleaners and drivers to enable them to provide continued great service to our customers
About ihateironing
We are an exciting, fast-growing and innovative company with big ambitions. We make busy people's lives easier by removing the hassle from dry cleaning and laundry. Customer care is one of the most important aspects of our business and your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent.
Benefits
Join our company if you're keen to keep learning. Join if you think your career will progress because you’ll be given more responsibilities than elsewhere. Join because you like the culture and you think you’ll have fun. Join because in three year’s time when you look at this job and this company you’ll feel proud and it will be part of how you got where you were going. Join because as we grow our ability to reward you will grow and your income will grow with our success that you contributed to.
- Competitive salary based on experience
- Flexible working hours and work from home arrangements
- 24 day holidays + bank holidays