Technical writer (Documentation, Copyediting, Roadmap)

Technical writer (Documentation, Copyediting, Roadmap)
D-ploy (Czech Republic) s.r.o., Czech Republic

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Sep 15, 2021
Last Date
Oct 15, 2021
Location(s)

Job Description

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!


Tasks and Responsibilities
  • Create and develop documentation as per the projects or initiatives requirements.
  • Incorporate all information into required IT infrastructure, process, and service definition documents, support policies, work instructions, user documents, training guides, and other relevant documents.
  • Deliver technical writing status reports.
  • Escalate issue and log risks where help is required from management.
  • Participate in IT, process, and service design meetings with relevant SMEs (Subject Matter Experts).
  • Gather all relevant IT, process, service, and support information from relevant SMEs and PMs.
  • Review and edit technical writing by other team members to maintain clarity, consistency, and quality.

Requirements

  • Relevant experience as a Technical Writer, familiar with the documentation lifecycle and corresponding quality assurance reviews
  • To be handy in technical communication, which includes but is not limited to technical writing, instructional design, technical editing, copyediting or proofreading, quality assurance, and user experience design
  • Experience with gathering feedback and measuring success in documentation efforts (i.e. usage analytics, real-time critical feedback, gathering business feedback, et al)
  • Problem solving skills; a self-starter who takes initiative
  • Strong communication and collaboration skills
  • Multi-tasking and handling changes in requirements or schedule
  • Fluent English (spoken amp; written)
  • Candidates must declare Criminal record extract not older than three months

Benefits

  • Broad range of activities, tasks, and projects
  • Flexible working conditions
  • Minimum 5 weeks of vacation
  • Paid sick days
  • Meal vouchers
  • Vouchers (B-day voucher, wedding, and new born surprise)
  • Contributions to wellness programs (multisport card)
  • Fishing for Friends program our referral program
  • Refreshments in the D-ploy office
  • Further development and professional advancement
  • Friendly and international working environment
  • Company-sponsored events
  • Competitive salary and various benefits

Is IT in your DNA?

Job Specification

Job Rewards and Benefits

D-ploy (Czech Republic) s.r.o.

Information Technology and Services - Prague, Czech Republic
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