Country Manager - Czechia
Twinkl, Czech Republic

Location: Czechia, work from home

Pay: 10-12 per hour

Contract: 12 month fixed term

Hours: Full time (37.5 hours per week)

Line Manager: Vanessa Dodd

Do you have a vision for supporting teaching and learning across Czechia? Do you have teaching experience, or have you worked closely with children? Do you know all about how to spread the word on social media? We’re looking for an ambitious and proactive person to join the entrepreneurial teams which comprise Twinkl’s core customer segments. You will be responsible for supporting the ongoing development and growth of our Czech community.

You'll start off with a strong focus on marketing, connecting with customers directly via a variety of different communication channels to highlight and demonstrate the benefits of Twinkl Czechia’s products and resources. You'll be moving into this position as a team of one with the support of many, so you'll be the person responsible for defining, building and managing the right team to support user growth within the customer segment. You’ll need to try lots of different tactics and be adaptable, employing different marketing and business development techniques and learning from customer feedback to get the message out to other Czech educators. You will be commercially minded and comfortable in making decisions on where to pursue opportunities, as well as monthly data reporting in line with business expectations.

This is a very varied role that involves both proactive strategic planning and reactive work as you pivot and respond to the demands of your growing market.

A typical week could involve any of the following:

• Showing tenacity and drive, and going above and beyond to reach new customers and build your segment.
• Sales and marketing spreading the word to new customers that we can help and support! Managing our social media activity and making sure the right messages reach our customers at the right time.
• Digital optimisation looking at the overall user experience of the Czech area of the Twinkl site and working with our web and design teams to continuously improve this
• Business management and strategy putting plans in place to help achieve our ambitious growth targets. Working with other segment and country managers to understand what’s working and how we can improve.

Requirements

To succeed in the role, you will have at least one or a combination of the following:

• Marketing and/or social media experience, particularly marketing a product within the education sector
• Thorough knowledge of the Czech market, and of our customers
• An education degree
• A strong entrepreneurial mindset and a propensity for action
• Sound decision-making skills and diligence in seizing new opportunities.Commercially astute and a strategic thinker who is comfortable taking calculated risks and being accountable for successes and failures
• Ability to communicate a shared vision and motivate individuals and a team
• Methodical, highly organised, accurate and execution focused
• Fluency or working knowledge of Czech and English

If you require a reasonable adjustment to the application/selection process to enable you to demonstrate your ability to perform the job requirements please include this at the foot of your covering letter. This will help us to understand any modifications we may need to make to our recruitment process.

Benefits

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here’s a couple of the things that make Twinkl a great place to be:

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
• Flexible working with opportunities to work from home.
• Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, Black and Minority Ethnic, Disabilities (visible and invisible), Women in Tech and Working Parents.
• Continuous Professional Development (CPD) - Our ever-evolving program includes: Monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats and mentoring.
• Collaboration across continents! You’ll plug into a global team working to help improve the lives of educators around the world.

Job Rewards and Benefits