Mews is disrupting the hospitality industry with a cloud-based property management solution for hotels, hostels, apartments and more. The Mews Hospitality Cloud acts as a central nervous system for properties of all sizes from small independent hotels to large group brands. Over 1,600 brands across 60 countries run their hotel operations, booking, payments and guest management on Mews.
This is a pivotal role for Mews as we enter the next phase of our high-growth journey. Our ideal candidate has a successful track record at SaaS B2C technology companies. You should also have experience positioning a company as a thought-leader in their space. You'll receive high-level objectives from the leadership?team?and?must?figure out with?your?team?how to?accomplish?those objectives using knowledge, data and experience.
Who are you?
- Empathetic. You are passionate about customers and how a product can help solve their biggest problems.
- Comfort with ambiguity. You can effectively cope with change, shift gears comfortably, and make decisions without always having the total picture. You understand there is a time to execute and a time to delegate.
- Organized. You are organized and able to plan, schedule, and budget in a methodical, process-driven manner. You know how to proactively identify and focus on the key priorities.
- You have experience with building and deploying B2B2C products, or you have experience being hyper-focused on the end-user experience for a SaaS product
- You use a modern tech stack that facilitates your product management mindset and keeps your initiatives organized.
- You have worked with unstructured and structured data sets.
- You are comfortable in the various state of the start up cycle.
Responsibilities
- Partner with our research, analytics, data science amp; operations teams to deeply understand, analyze, and synthesize customer and company needs into product priorities, roadmaps, and detailed specifications.
- Execute on your roadmap in close partnership with engineering, design, data, marketing, legal and operation teams.
- Analyze and report on key product initiatives to the executives, product teams and other key stakeholders.
- Develop a deep understanding of the market as well as our customers, their pains and jobs-to-be-done. Systematically analyze user feedback.
- Plan and execute the product roadmap based on an objectively prioritized backlog. Decompose complex problems and write clear specifications.
- Help build a strong product-focused culture that provides customers with delightful, differentiated experiences.
- Work closely with customers and perform competitive analysis, without losing sight of company vision, to drive product planning and prioritization.
- Participate in key scrum ceremonies
Requirements
- 5+ years experience with?modern?product management?
- Customer obsessed!
- Continuous discovery habits?
- Experience with making strategic decisions for your product using data insights?
- Basic data analysis skills?
- Practioner of agile methodogies and scrum framework
- Experience in hospitality and/or B2C product?management?
- Working?with a team where product manager, designer and?tech?lead?are equals?
- Communication and presentation skills?
Benefits
- Unlimited holiday
- Flexible working hours/location
- Access to extensive health amp; wellness programs (online)
- Participation in employee equity program
- Regular team events
Location: Flexible but must be based in GMT/CET time zone