Description
We are looking for a qualified Business Support Administrator to join our team in the Czech Republic. The successful candidate will be responsible for supporting our local sales team with various tasks.
Who We Are
Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. Latest innovations "include Tap-to-Pay Viva Terminal App" turning any Android mobile to a card terminal, and Smart Checkout payment gateway that can increase conversion by 21%. An advocate of sustainable cashless economy, Viva Wallet harnesses the power of their disruptive in-house technologies to provide digital payments services in 19 languages and 9 currencies, featuring over 24 payment methods.
What you will do
- Support the Czech Team in all tasks related to sales, administration and special projects
- Support the merchants in case of after sales issues, like handing in missing documents, their Viva Wallet account, terminals etc.
- Identify new leads and enter and update customer data and other relevant information in the database
- Execute defined sales campaigns
- Support the preparation of the necessary sales material (presentations, scripts, folders etc.)
- Manage stock of the POS devices
- Promote team spirit and be committed to constant learning
Requirements
- Minimum 2 years of expertise in a sales support position
- Experience in professional communication with merchants
- Ability to have several tasks and issues in check at the same time
- Resiliency and the ability to handle a high workload in a fast-paced environment
- BA degree
- Computer literacy
- Excellent use of the Czech and English language
What We Offer
- A competitive salary (above the collective bargaining agreement and dependent on professional qualifications and experience)
- Working in a positively challenging and appealing environment with great colleagues
- Exceptional technical knowledge in the payment and banking industry