Onboarding Manager
FE fundinfo, Czech Republic
Job Description
FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.
We are seeking an experienced Onboarding Manager to join our team and lead the onboarding process for our sub-distributors. The ideal candidate will have strong communication skills, operational knowledge, and be process-oriented. The Onboarding Manager will be responsible for managing the onboarding process from start to finish, working in a challenging environment with strict deadlines, and must be able to prioritize workload.
Key Responsibilities:
- Develop and implement onboarding procedures for sub-distributors
- Act as the primary point of contact for sub-distributors during the onboarding process
- Ensure sub-distributors receive all necessary information, training, and resources to successfully onboard
- Collaborate with cross-functional teams to ensure smooth onboarding
- Develop and manage project plans and timelines to ensure timely completion of onboarding activities
- Monitor progress and ensure all necessary activities are completed on time
- Analyse data and feedback to continuously improve the onboarding process
- Ensure all relevant documentation is accurate, complete, and maintained
- Provide regular updates to senior management on the status of onboarding activities
Required Experience and Skills
- A minimum of 5 years of experience in a similar onboarding role, preferably in the financial services industry
- Strong communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels
- Strong operational knowledge, with the ability to understand and manage complex operational processes
- Highly process-oriented, with a focus on continuous improvement
- Strong project and campaign management skills, with the ability to manage multiple projects and prioritize workload
- Ability to work in a challenging environment, meet strict deadlines, and work under pressure
- Detail-oriented, with a focus on accuracy and quality
- Ability to analyse data and feedback to continuously improve the onboarding process
Preferred Experience and Skills
- Excellent English (both verbal and written) skills
- A degree in a relevant field, such as business administration, project management, or finance
Personal Competencies
- Results-oriented
- Self-motivated
Benefits
On top of a competitive salary, the following benefits are also offered:
- 140 CZK food vouchers per day worked
- Edenred Benefits Card
- Multisport card fully paid for by the company
- 5 weeks of annual leave
- 3 sick days
- Additional pension insurance contributions
- Team building activities